From Certainsafe.com click Login at the top right of the window. The login screen with come up. Put in your user name and select Login. The next screen is the Anti-phishing and password input. If the picture you have selected and security phrase that you have crated match, put in your password and click continue. (if the do not match do not put in your password as this is an indication that someone may be phishing for information on you device or PC. next you will need to answer one of the three security questions that you have created when you set up the account. The questions will come up in a random order. Once you have answer the question click continue to access you Digital Vault.